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  • Every time I go to The Vandal I forget how inexcusably bad the service is. The ambiance is wonderful and gives you the feeling you are not in Pittsburgh's regular haunts and the food is always good enough to make you forget that the staff are so insanely into themselves, seemingly above their jobs, and snotty. Our table was seated by the manager/owner (?) but was never assigned a server. After 15 minutes of trying to make eye contact politely and witnessing the staff just idling around, I had to approach a server who seemed insanely irritated that I had to ask for water and to be waited on. After he placed the initial order with absolutely no pleasantries or kindness or patience at all, another female server who I have experienced before continued waiting on us but with no kindness what-so-ever, I am not sure she even spoke to us, except to tell us where to pay. They forgot to bring a latte and we had to have it removed from our bill. After a handful of times at the Vandal in the last few years, I think I'm officially over it. Treating anyone like this in an establishment that survives on returning visitors and with a stuck-up-too-good-for-your-customers mentality, it's hard to warrant the cost of the meal.
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