This review is in regards to their claims process. I work for a provider who has seen one of their patient's since 2004. This patient has been seen for the same exact reason for the last 10 years and the same exact procedure has been performed for The last 10 years. They have all of a sudden stopped paying because They feel the service is not "medically necessary" when clearly there is a 10 year long history. There has been NO issue in The past getting this service paid.. I can not get an explanation as to why the service was paid just 5 months prior to this current service. No benefit changes and no policy changes. They never even requested medical records. Just automatically denied the claim. Reminds me of the movie The Rainmaker. Denying claims for no reason other than to keep their money. Sad.