The shop is pretty and staff was nice. I did a powder dip manicure. I had never had one before. My nails are sticky, the surface is uneven, and the edges are rough. When i told the lady it looked like a "bubble" on one side of my nail, she said she put the gel thick on that side for me. Why? Who knows. She said she would even it out. She filed that side of my nail along with my skin. I am not at all happy with my nails but realized it was pointless to say anything as the lady was not listening to me anyway.