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  • As many times as I have eaten at Texas Roadhouse tonight was probably the worst disappointment that I can imagine. I sat and waited for over an hour to be called watching people that just walked in walked right past me to get a table. I was told upon checking in at the desk that it would be a 15 to 30 minute wait. I download the Yelp app. And proceeded to see that there were 9 parties ahead of me. Then down to one. I asked the girl at the door where I was on the list, to be told I was next. Three couples came ahead then, one after another. My other half asked asy the desk and was told we had not checked in... um not true. Then as he tried to speak three person at the desk did not let him speak. The customer service representative wad very unprofessional. Cutting him off every time because he was upset. I could not believe the service. As it had always been impeccable. I don't know if I can come back to service like this.
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