For many people in Pittsburgh, Tram's is the only place to be to get pho. For me though, whenever I go, I always leave disappointed wanting more. Their saving grace? Their spring rolls are easily some of the best of the Vietnamese variety in the area.
I find their pho to have small portions and to be of inconsistent quality. If the I find the broth is good, they might ruin it by dumping a good 6 shakes of black pepper all over everything before they serve it (wtf?). Other times, they might serve beef cooked well done as opposed to the rare which I prefer. Or maybe they will give me my beef rare, except the broth will be so lukewarm that zero residual heat passes on to the beef.
Their spring rolls though are good. Fresh and wrapped tightly, they help make the long wait time it takes for pho to be brought out more manageable.