I went in the day before to get a full set and pedicure, I had to wait a while to be seen which was a pain. However, the gentleman who did my full set listened to exactly what I wanted as I am picky about my nails. He was very friendly and patient. The final product of both the pedi and full set were flawless. The next day I noticed my white tips were starting to turn yellow. I went back and showed the lady and she sat me down and fixed my nails with adding some sparkle free of charge! That's customer service. And to top it off, I love my nails much more with the sparkle than before. I would definitely return for further service.