I've been going to Nail Art off and on for the past 4 years. In the beginning they were the only nail place I went to... they were friendly, efficient, and spent time on perfecting my nails. About 3 years ago I had a bad experience which made me not want to go back. They bruised my cuticles for both my pedicure and manicure and did a completely sloppy job with my french tips. When I asked kindly for them to fix it, they were bothered by me and started speaking in Chinese and rolling their eyes. I was appalled at the service. I swore never to go there again. I started going to the nail place across the street inside of Walmart called Regal Nails... their prices are lower and they did a WAY better job than Nail Art. About 3 weeks ago I decided to go to Nail Art for only a basic manicure, even though I was hesitant... I decided to give them another chance. The Chinese guy messed up my nails yet again, and cut my cuticles... they started to bleed (AND THIS NEVER HAPPENS). I asked him to take it easy but it was like talking to a brick wall. As I proceeded to pay, the lady Ulyana, came to the desk and took my money. I asked her "Can I ask you a question?" and she started to roll her eyes and sigh and then said... "Is it a quick one? ... because I don't got all day!" I then said "never mind".... BOTTOM LINE ... I WILL NEVER GO BACK TO NAIL ART! That lady was so incredibly rude and the service and efficiency is horrible. Go across the street to Regal Nails. Never had issues.