For years, I dealt with a small family-owned air conditioning business. It eventually went out of business. After trying several other companies, I turned to Howard Air.
Just talking to them on the phone, I realized they were quite competent. There was no pressure to buy anything. And their technicians were very courteous.
In July 2011, I was preparing for a trip to Boston when my air conditioner fan started shrieking. I was on a very tight schedule, but Howard Air accommodated me. Howard got the fan fixed for a decent price, and I made my flight.
This is an industry with a less-than-sterling reputation. But Howard Air is first-rate.