If I was able to put -100, I would. I brought 4 jackets to clean. He gave me a good deal and everything, when I came back to pick up my jackets they all were dirty, fur destroyed, leather not treated. All my jackets are expensive ( $3000 in total worth of damages) . When I addressed the issue he became extremely disrespectful, sexist, and racist! My friend is a witness and i also recorded him. If you want to preserve your jackets go elsewhere, tjis place is garbage, just like its owner . These are pictures after "cleaning " and he said they were perfectly clean lol i guess we really have different meaning of CLEAN