This was an amazing Build-A-Bear we've been to. I must say the employee who was stuffing the animals had a great personality & was very interactive with all those who she was helping. I didn't get her name but she wore glasses & had short hair. She totally made the experience an A+ in my books, she made the part where they get to put a heart in the stuffed animal different for each kid & I just loved it & so did my girls. I look forward to bringing my girls here more often & will also recommend this store to family & friends