Its a really nice place. This bad experience is partly our fault for showing up 5 minutes before closing. We were not planning on buying that day. The service was ok but rushed and told us to come back as they were closing. I understood but when you are talking about a high end purchase you would think they wouldnt rush you out the door. Well we went to Jared who was open until 10pm. Again we were not planning on purchasing. However the service was so great and they helped us find the perfect ring that we made the purchase. I wonder if they know we were that ready to buy if they would have rushed us out the door.