Updated 3/2012. I agree both the risotto and pastas are first rate. Try not not to fill up on the bread-sticks, they are very authentic and delicious. The pesto that comes with the bread basket is one of the best in Charlotte.
I just started eating here again after a break of a few years (to many good places to try) and ordered a pizza with a grilled mushroom salad they were both excellent. This is also one of the best buys in Charlotte for an Italian lunch.
While I never think of Italian restaurants when I want a salad their's are first rate if you are in the mood for a lighter lunch. Their salads are more continental in style do no go there expecting an American style salad.
I am not sure why other folks had such poor service, mine has always been good, as for price lunch is cheap and dinner seems fairly priced but I am more taste and quality sensitive than price sensitive. Give it a try for lunch and I think it will become one of your go to places for Italian food.