The staff is super nice, but there is a reason that this lash studio is more reasonably priced than others. I joined their membership, but it was not worth it. My lashes didn't last like they have with other places I have had them done before, (and yes, I followed the care instructions). This has happened the past several times I have had refills. The final straw is after only two weeks from my last refill and almost all of my lashes have fallen out.
Their first time full set offer is worth it if you want to try lash extensions out, but don't get sucked into the membership. Spend a little more and get a better extension elsewhere.