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  • So to be more specific, this review is for the Ballantyne Hotel's SPA. I recently received a gift card for the SPA. I chose to go with the Axiomm Gel Nail Treatment because I have gotten it done before at Polished (Shellac) and hear the Axiomm stays on longer and looks better (obviously I was pumped). So making an appt was pretty easy, everyone was really sweet, my nail tech joked around with us and she was funny - and they had water with strawberries in it - who doesn't love prissy water?! I sure as heck do. Unfortunately the Gel Treatment was a bust - or at least they didn't do a very good job of applying it because it started peeling and cracking two days later. BUMMER. On the upside - I gave them a call and told them what happened and they sent me a another certificate for the full refund.... so I can't complain too much. My advice? If you want Shellac or Axxiom, go to Polished! They do a way better job and it's cheaper. Spend your money at the SPA on something else! Not a terrible experience, just a lesson. Best of luck!
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