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| - On Sunday January 7, 2018 we went to Goodfellas Pizza in Streetsville to celebrate my birthday. The food was disappointing and unlike our previous experiences. They apparently changed their menu about a month ago.
As we ordered dessert, both my niece and nephew, who suffer from peanut and tree nut allergies, asked if the chocolate gelato was nut free. Our server came back and said it was indeed nut free. As my niece bit into something crunchy, she immediately began to feel a tingling in her mouth. She removed something from her mouth and it looked like a nut. My mom who was also eating a chocolate gelato, picked out an even bigger nut from her serving. My nephew, a toddler, was also eating it and he had not yet been tested for nut allergies.
Thankfully, both my niece and nephew didn't have more severe reactions. My niece specifically, who suffered the symptom was very scared for a few minutes. What was a celebration could have turned out very badly.
And this didn't seem to faze the restaurant management/owners. The fact that they didn't take anything off our bill is beside the point. Nor am I looking for anything from them as I will never return to this establishment. What compels me to publicize this experience is that they claim to not have known that there were nuts in the gelato since they had recently changed their menu, which is completely irresponsible behaviour for a restaurant. In addition, no one else other than our server came to check on the kids and ask if they were ok. I understand that this "oversight" was not malicious. But what came after sure seems like it. Just because the kids were ok doesn't absolve them from their ignorance nor their complete disregard for their customers' health and well being.
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