I rarely post a negative reviews, I try and give the benefit of the doubt. This I can't let go. I wish I read the reviews before of similar events. I bought a GroupOn and texted Aya for an appointment. She said she had 3:30pm available the next day. I gave her my full name and asked if she needed any other information. She responded No. I arrive at Baroque Beauty Center at 3:20pm and the receptionist said have a seat. At 4pm, I asked if she was working and told her client before me was running late, he thought. At 4:15pm I asked if he knew how late and he said no. When I said please let her know I was here and I would like a refund. He and the Stylist said ok and they'd leave to after waiting an hour. They inferred this is a common practice with Aya. I texted her at 4pm asking her status and at 4:20pm before I left asking for a refund. At 5:40pm she texted me, it is my fault for not confirming my appointment in the morning. She has to many GroupOn no shows and doesn't come in if it's not confirmed. I replied you never said I needed to confirm. I forwarded a copy of our interaction the day before and said there is nothing saying I need to confirm in the morning?!?! Who does this? She never apologized and told me to contact GroupOn for a credit. Then proceeded to say she was trying to help me and she'd pray for me because God could help me more then she could? Seriously, not sure how she was helping. I made an appointment and she flakes out. Very poor business.