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  • We'd originally had came in to sell my stepdads motorcycle to them, but the offer they offered us wasn't good enough, so Joey, the salesman asked if we rather trade the bike for a 2007 Sierra GMC truck with 185,000 miles that drove okay. When we traded he said he'd cut us a check for 2,116$ and give my boyfriend $200 for referring my stepdad to them. When we had traded, Joey PROMISED us that he'd give us our checks due to the situation we were in, by last Monday or Tuesday BUT NEVER DID! Monday came, and I got a call from them but I was at work and wasn't able to answer but when I called back no message was left so I didn't know who to ask for. Apparently Brittany from finance called but didn't answer when I was directed to her phone so I left and message and received nothing back so I called two no times and she NEVER called back. Then I called Joey a couple times but everytime I was transferred over to him, someone else would always tell him he's out then the last time I called they said he wasn't there and I left two messages with them to give to him BUT he never bothered to contact me back. And finally today, we went in and the finance woman had the nerve to tell us our loan didn't go through and we'd have to do another one and sign papers but she brought another woman name Lisa and she said they don't do business like that where they just cut checks! Which doesn't make sense! They didn't tell us we had other papers to sign for the loan! Joey PROMISED us the money and even wrote down on the papers he'd give us the checks. So we gave the truck back and got my stepdads motorcycle back. It was a waste of our time, especially when we were in a bad situation and they didn't help out at all! They never contact you back, don't give you service on your vehicle, give you a shitty car, lie to you and scam you out your money to be broke, they need to fire Joey for lying to us and trying making us lose money and not giving us our money. Grade F for them!
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