"Sleazy sales" to summarize my experience. I should've checked yelp review before signing up for their service. I am experiencing same problem with all other yelpers: lied to signing up for 3 years contract. I thought I just signed up for 1 year, testing their service. It was never made clear to me that I will be stuck in 3 years contract with no way out at all.
I am fine paying some termination fee that makes sense (ex: 3 months worth of their service) but turned out I need to pay remaining balance which is 18 more months for termination fee. This is not a termination fee at all (facepalm), it's plain rip off. You got to pay either way regardless you have service or not.