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  • I have banked with Truliant for years after having the typical bad experiences and ridiculous fees with a big corporate bank. My need to actually visit the bank is rare, as I have direct deposit and seldom use cash. My only apprehension about joining Truliant was the lack of local branches, but I work less than a mile from the Tyvola location and the branch in Matthews is less than 20 minutes from my home, so no big. My visit to the Matthews branch over the holidays was painless (MUCH less painless than the visit to Wells minutes before that) and yesterday I needed a cashier's check so I visited the Tyvola branch near my office. When I have visited this location, the inside always seems to be pretty busy. But on Friday they had all 4 desks open with tellers, so the line moved along quickly. The drive thru almost always has all 3 lanes open, so when I have had to visit the ATM, the drive thru lanes seem to move quickly as well, with a limited wait, if any. At 37 years old, I had never had to get a cashier's check before (I am sheltered, apparently), but the young lady who helped me made the process as quick as painless as possible and didn't make me feel like a complete idiot for not knowing how to obtain a cashier's check. I have been nothing but impressed by Truliant and their customer service for as long as I have been using them and I highly recommend them to anyone looking to escape the big banks.
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