I love my Chatime but I found that my experience yesterday disappointing. I went at an off peak time, with only a handful of customers in front of me and it took a very long time to get my drink. After ordering, it took more than 10 minutes to get my drink. Compared to other stores (Markham, Yonge and Finch, Downtown on Dundas, and the one right beside the Bata shoe museum on Bloor) with a similar queue of customers, this was a long wait. They definitely have not reached full efficiency yet. My drink was the red bean green tea matcha smoothie and I found that it wasn't thick enough for my liking. Hopefully, they will work out the links since this is a convenient location.