We are renters but have a pool service - and the management company hires them. We had a previous pool service that was poor compared to E&E. E&E takes the time to scrub the pool and service it appropriately. The prior pool service just showed up, emptied the pool filter basket and dropped in two tablets in the floating device - in and out in 5 minutes. E&E spends at least 15 to 20 minutes each week or more. I would highly recommend.