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| - 4 times during the year, I have to work weekends intensely. I'm talking about a 7 day work week, 200 conference calls, at least 10 hours a day...yes that is quarter ends for me. During these weekends, I like to make myself feel better by getting an amazing breakfast and coffee to start the day.
Cutting the long story short, I ended up at Levy's because Red Velvet didn't open early enough (they're right next to each other). This is a bakery/deli run by Jewish people. Lots of interesting items like Challah French Toasts, Pickled Green Tomatoes and for the omnivore, Matzo ball chicken soup etc. I ordered oatmeal with brown sugar and bananas and a plate of fruit. To go.
The order takes about 20 minutes to prepare. They have about 5 people working in the kitchen and 2 tables of customers. It's oatmeal guys...and cut strawberries/cantaloupe. Not rocket science.
Then came the drama of getting the bill. The woman at the counter was going on and on to a customer about the woes of AMEX fees. Yes...they are high...you can choose not to accept AMEX cards. I was going to use my AMEX but decided against it. After a 20 min wait for food I had no patience to listen to a tirade against a credit card company. She asked me what I had. I said "Oatmeal and Fruit." She rang me up at $5.95. I paid, left a tip and was ready to gather my items when suddenly she wails..."That's not it! You got the fruit plate...that's more!" I ask her how much I owe. She spends another 5 minutes playing with the calculator. Really guys? It's a calculator. The bill came up to another 3 dollars. I gave her 4 and ran out of there.
I was going to give them 2 stars for the above mentioned experience, a $10 fruit and oatmeal breakfast (very steep) and also because I thought the bagels at Einstein's looked more appetizing than theirs...but then when I got to work and had the oatmeal...it was really good. Thick steel cut oats and brown sugar in a milky concoction. They redeemed themselves just slightly. Maybe they deserve another try.
They are a local, family owned restaurant and serve lots of interesting and traditional items...I mean, how many Jewish places are there in town to eat at right? But they need to get their act together. Most customers don't really want to know your gripes with credit card processors and don't need to wait 20 min to get oatmeal and then wait another 5 min for them to perform simple math.
I thought Red Velvet Cafe was slow on the service but these guys are probably a little worse. I might visit again only if Red Velvet's closed!
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