I wish I'd ordered a latte after seeing other people's reviews and pictures. I ordered a nonfat iced chai. It smelled a bit like older milk, but wasn't awful.
The shop is really large with a decent amount of seating, but very few outlets. You also need to get there pretty early if you want a seat because it seems like there are a lot of regulars who come early and claim a spot. There was a good mix of seating - stools at the bar, couches, arm chairs, and tables with wooden chairs.
Overall, nice atmosphere but again, the lack of outlets was a big issue since I was there to study for a few hours. It would have been perfect for hanging out with a friend.