I wish I'd read the reviews first .... I agree there should be a 0 star rating option. I was the first person in this morning, about 10 minutes later another couple came in at another table. I had already placed my order at this point. Both tables' food came out together. My turkey bacon was freezer burned & terrible. 1/2 my home fries were hard & burnt. The server didn't come around at all to check in or top up my coffee (she was sitting at another table talking on her phone). I was done, sat a couple of minutes and then she attended to the other couple first with coffee top-up and a little chat before coming to me. The bill came - $2.25 for unlimited coffee and I didn't even get a full cup out of my experience.