Someone recommended McKnight's to us. I was looking forward to purchasing my 12 year old son's first guitar and taking lessons at McKnight's. After reading the great reviews, I really thought this was the place to go. Well, I left a message over a week ago. No response. I called back this past Monday. We had a bad connection. A lady repeated my number to me and told me she would call me back. Still, no call. It hurts me to see the disappointment on my son's face. He was so excited. I guess we have to look elsewhere.