I've lived here for over two years and the management has gone down hill very quickly. In addition to taking a near act of congress to get anything done, their services staff is rude and even tried to force their way into my apartment when my wife told them that she was going to get in the shower and didn't want them inside.
Additionally, I've had trouble with both my up and downstairs neighbors. The downstairs neighbors play music or video games all the time with the bass turned up to the point where it rattles through my floor, and does the property management do anything about it? no! I've called security and the local police about them multiple times and they were even put on notice by the local PD and all they received was a slap on the wrist from the property management office.
They (the office) claimed they were going to move the downstairs neighbors and that it would happen in a few days, which of course it didn't, and instead of these problem tenants being evicted or fined, the management office has requested my wife and I either move units or they'll break our lease. I'm curious to know if this is how they usually deal with their tenants who have issues with other tenants who are in violation of local noise and public nuisance ordinances.
Don't live here unless you want inconvenience.