This restaurant posts their lunch and dinner prices on the window, but in fact, they add a 10% service charge (or tip) to the bill. This 10% is added AFTER the other taxes, to increase the amount of their tip.
the employees don't even notify the customer of this extra charge either, because I'm sure they are hoping that the customer will tip on top of that charge - which most do (including myself and my friends and family).
However, I don't like being FORCED to pay a 10% tip - especially when the service is as sub-standard as it is at this restaurant. The servers know they are getting that 10% regardless of their performance, so they dont even bother to be pleasant or give good service.
You have to ask for EVERYTHING - mistakes are made with the orders - the empty dishes pile up - the water or tea goes un-filled - Virgin radio staton is turned on, playing it's awful, 'music'. The servers walk around like they are asleep - or about to fall asleep!
The food IS pretty good, but because the rest of the dining experience was so frustrating and unpleasant, my group and I will not go back there again!