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| - We walked in around 3:30pm on a Thursday and they were, surprisingly, pretty busy. It was chaotic and unclear where you were supposed to order. The person actually taking orders was doing so over a deli counter, not at a register like you would expect. My husband ordered the zucchini grilled sandwich (see below) and I added the side salad (1 trip to the bar - $4.79) for myself. The salad bar at Jason's is great - everything is fresh, I love the hummus, and you get unlimited crackers, pickles and pepperocinis (which makes me happy). That is the only reason I won't give this place 1 star. Here is the breakdown about the rest of our experience:
We paid $7 for the craptacular "zucchini grilled" sandwich. Here is a break down of the MENU description vs. what we actually got:
-Grilled zucchini - the zucchini, which made up the majority of the sandwich, was steamed and soggy, not grilled whatsoever
-muenster - we asked for no cheese and the sandwich came drenched in greasy cheese, so I had to ask for it to be remade which took over 10 minutes. There was no apology for getting the order wrong and they seemed bothered to have to do it over
-organic spinach - there were only a few small leaves, barely noticeable
-red onions - there was an excessive amount of onions
-roma tomatoes - it had tomatoes, but they were not romas
-kalamata olives - there were a few olives
-roasted red pepper hummus - their hummus is tasty, but the sandwich came with a tiny dab
-toasted on 9-grain artisan bread - the bread seemed like a wheat bread from the grocery store, not "artisan"
We requested baked chips and got the regular kind. When we mentioned it, they brought a small cup with some baked chips in it
Overall, the food was overpriced, service was definitely lacking. I won't be back.
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