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  • I know, I know, another pizza place in Indian Trail. I'm into it, though, because they have a gluten free crust and the option to build your own. The assembly line is good. If you have more than one pizza in your order, they number your pies accordingly so they don't get lost in the shuffle. There are lots of ingredients to choose from, including a few I haven't seen at other BYO spots, like roasted asparagus and hot honey. I did feel that they were a little stingy with some of the toppings -- the mozzarella cheese on my pizza was far from full-coverage. The employees working the line were a delight. The young woman coordinating orders asked if my gluten free crust was for an allergy, and if I'd prefer that the folks building my lunch to change their gloves. The next man down the line was happy, helpful, and pleasant, and took ownership of my pizza in an effort to minimize cross-contamination. The gentleman at the end of the line cutting and boxing the pizzas was also enjoyable -- just the right amount of chatty to come off friendly rather than overbearing. The woman working the oven, though, was awful. I assume she's some level of management, based on the way she continuously inserted herself into other stations on the line and barked at the other workers if they weren't standing in the right spot. When she heard that one of the employees was changing his gloves to build my pizza, she started yelling (at no one in particular) that MOD is not a gluten free environment and that there's "flour all over this place." She spoke about me like I wasn't standing feet away from her as though I was stupid and entitled for ordering a GF crust. She then told the woman coordinating that "we'll talk about this later." I hated the way she spoke to the workers on the line. It was far worse than typical kitchen chatter. She was loud, condescending, and disrespectful. The pizza, though, came out very well. I'll give this MOD location another shot, and I hope the folks on the line are treated better on my next visit.
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