Well, if I want to be a Yelper I need to post unsatisfied reviews as well as the good.
I took my car in June 2016. I called at 8:30am on a Friday and told the man the a/c wasn't cooling as it should. The man who answered told me to bring it in. I got the car there at 9am. The man told me they would call with an estimate. I didn't get a call so I called at 12:30pm and was told they were busy and hadn't gotten to it and they would call me. I didn't get a call so I called at 3pm and was told they were just getting to it. By 5pm I had places to go so I gave up. They called me at 5:30pm to give me the estimate. By this time I had no more trust in them. I went the next morning and picked up my car to take somewhere else.
I think, if they were busy, they should not have told me to come in and instead made an appointment for me to go in the next day. Waiting all day, just for an estimate, is not good business.