Rory's is the new service home for my cars. Jon gives you a time to bring in your vehicle -- and then ensures it is ready on schedule. Very reasonable price for Lexus brakes and rotors. Absolutely no attempt to add additional items. Jon explained different repair options but did not try to steer me to the most expensive option. Enjoyed meeting Rory and hearing his service philosophy. Rory's is truly in interested in seeing the customer come back rather than getting the most money possible the first time -- a concept other businesses should adopt.