I find this store is normally not as crowded as the Eaton Centre and Fairview Mall locations. I've always had a great customer service experience at all three of these locations. I love how iBeacons speeds the checkout process using an iPhone. All the staff I've worked with are very friendly and knowledgeable. I always know exactly what I want before I enter the store and the staff always helps me to get in and out quickly. I highly recommend this location especially for people in the Durham region.