I've never been to the actual restaurant so I can't speak to the service in store, but I do order from this location now and again. The pizza is pretty good and the delivery doesn't take as long as some. This is why I gave the restaurant two stars. Unfortunately, the delivery drivers constantly forget items and have to either refund money or come back later with what they didn't bring the first time. I understand that people make mistakes, but you have one job- make sure all of the stuff is with all of the other stuff I ordered and then bring it to me. That's it! This will probably be the last time I order from them.