I love Viva Chicken--see any of my other reviews (Elizabeth, Ballantyne, Huntersville) and you will know I'm not lying. This location; however, has been a swing and a miss two out of two times for me. The employees are friendly, restaurant has a great ambiance, but the food is worse than the other Viva locations. Today it was some cartilage in my The Great sandwich, and last time the chicken was pretty bad as well.
You'll still get a good lunch here, but the quality control needs to be stepped up to match the amazingness that is the other locations.