I'm new to the area and thought a familiar chain would be a safe bet. By far the worst drive thru experience I have had with this chain. Employee was irritated when I pointed out that I wanted a sixteen piece meal, not just the chicken. I seemed to be a sincere annoyance when I pulled up to pay. Fast forward to arriving home to find out that they neglected to include my red beans and rice...the biggest reason I went there in the first place. Avoid it.