I've now been a regular customer here for a few months and it never disappoints. I have read some of the lower rated reviews and I can't relate as I have never had a bad experience here.
There were definitely a few kinks when they first opened but that is completely normal in any new establishment. The staff is always very friendly, the food is clean and well described.
I noticed that they just added a MARKET COUNTER sign which I think will help drive customers in that direction. I now usually order from the counter as the salads are really fresh, vibrant and delicious!