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| - They should treat Asian customers the same way they treat their Non-Asian customers!
I honestly think these people are discriminative against Asian customers.
I have almost the exact same experience as Connie J did. I went here a few times and I loved it. The food was good and the setting was nice. Not until recently where I've seen a bit of change in the employees.
5 Customers came in after we sat down. 20 minutes later all 5 customers who came in after us got their food first, including the appetizers. We didn't even get our food yet. All 5 who came after us was of course, not Asian. They wanted to serve the non-asian customers better and give them great excellent customer service. But us asian don't deserve any, we don't write reviews. Okay..
Regarding my order, I ordered a Pumpkin Curry, it was on their special menu. I swear I almost walk out of there and left, it took so long to get our food while I'm looking around and they were more focused on serving all these other customers and not us. They didn't even come tell us if our food will take longer, they should have let us know. Well, when I got my food, the pumpkin was hard, raw as if it was just chopped and tossed into the curry. My cousin's pad thai was hard to bite into. I felt like they just forgot about us and whipped up our plate in 5 minutes, it was the most horrible thai food I've ever eaten at Pin Kaow. The WORST!
I paid them no tip, they didn't even bother coming to fill our water. One of the lady, supervisor or whatever pretends to be friendly with us after noticing how long we've waited for our food. I was in no mood to joke around, I was waiting so long and was angry that I was no longer hungry anymore. I was upset at how they service us.
I felt like I was in there for the longest ever in my life at a restaurant, horrible.
Food sucks, waiting time not worth it, customer service is horrible and if you're Asian, good luck!
I left without tipping them and drew a sad face on the receipt.
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