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| - I was there Saturday, Oct 10th, at 4:55pm. Nobody was in line, and now I know why. Black gal tellls me she will get with me "in a minute". After 20 minutes of being ignored, at 5:15pm, she still had not taken my order. During that time 9 people got in line behind me one at a time, and all left without ordering. A number of mad customers never got their order and had to catch their planes. One was insisting on a refund, but was told by her only the manager could do such, but she was "gone running errands". As the cheesesteak orders were finally completed, nobody was there to pick them up, as they all left for their planes. I feel sorry for the owner of this franchise for all his lost business. From other reviews, I am glad she never took my order.
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