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  • No reviews on boarding kitties? Our cat has been here possibly over 10 times - with durations of anywhere from 2/3 days to 2 weeks - as we travel a lot with the hubbie's work. There are many great things about this place - the staff have always been friendly and helpful and got to know us well. My cat always left happy and healthy and I was able to call to check up and see how things were going and get a nice report straight away. I like the discount that they give based on your duration of stay (EG our last stay was approx. 17 days and we got 2 free). The cat room is large with lots to do and if it's not busy they will double up and give her 2 spots instead of one so she has more room. So overall, we have had great experiences (and like I said she has been there a lot - probably 60-70 days) but I took of a few stars for a few things - I do think the hours for drop off and collection are limited. If we get back at 9pm I'd rather collect her straight away than wait until the next morning. Webcams would be nice ( I know this would drive up the cost though, but I would pay the extra to be able to view the cat room at any time). I think attention to detail and paying attention to specific care instructions could improve. EG - we asked them to give her PLENTY of treats as she loves them but when we came to collect her the bag was unopened. Her report card would always be inconsistent and have the same "routine" comments written on it. We asked for just a TINY bit of wet food to be given to her each morning and night but when my friend popped in to check on her and visit her, her food plate had a full can on it. My cay is laid-back so these things are not TOO big of an issue, but if you have a pet who gets stressed when their routine is changed these small details could be huge. Overall, these guys are good but if we had to use boarding again we MAY look for somewhere else as the rates are expensive and attention to detail needs to improve.
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