| rev:text
| - I have put up with a lot of crap from San Marbeya in the last three years that I have been here and expected them to rectify the problems, but this doesn't seem to be the case.
If you plan to move-in here think a million times about your safety before you do that mistake. In the last three years, several cars, motorcycles, and bicycles have been stolen and recently one of my neighbors told me that one of their neighbors here at San Marbeya told them that someone broke into their apartment and stole their laptop.
But the reason I decided to write this review is what happened last week and this week. On Sunday morning I noticed my car is spattered with white paint and powder and I saw some workers painting the exterior of the building and tried to talk to them about the damage they did to my car but they don't speak English so I talked to the management about the incident and they said they are going to investigate. Of course, this never happened and I was never contacted with regards to this problem.
I talked to the manager today and she said they are not responsible for the damage that their workers did to my car and that my insurance should cover the repairing expenses.
Another thing happened last week was in the pool area. I was sitting in the pool area minding my own business with a friend when the new security guard approached me and said: "I know you don't live here I have been watching you for a couple of days and I know you sneak in at night to use the pool". I told him that I have been living here for the last three years. He was extremely rude with us. I refused to give him any information because I've never seen him on the property before and he refused to identify himself when we I asked and I told him I am going to speak to the management office so he left immediately.
I did not give him any information because last year one of the security guards knocked on my door at about 3 AM and asked me about my name. He said that I left my electric bill in the cybercafé. He couldn't hand the letters to the management office or slip it under my door, he had to wake me up at 3 AM. I looked at the letters that he claims are mine and found that neither the address or the name match mine. I talked to the management about this incident and they said it is one of their guards and they informed him not to do this again.
Anyways, back to the recent incident. I talked to the management the next day and told them that I was harassed by the security guard the night before and they assured me they will take care it. A couple of days went by and I didn't hear back from the office and thought they called the security company, but evidently, they did not because I saw the same guard the next night hiding among the trees and stalking us and when we saw him he immediately left.
I talked to the management the second time and told them that we are being watched and harassed by your security guard AGAIN. They told me they already talked to the security company and he is not going to be here anymore.
Last night it happened again for the third time. This time we didn't see the guard but were surprised with police officers surrounding us and asking about our identification. The officer told me that last week the security guard asked me about whether or not I live here and he said you refused to tell him and we are here to make sure you guys live here. We did provide our identification to the officer and explained to him that this guy is harassing us and following us around and that I talked to the management a couple of times about this guy and they promised to take care of it but they didn't.
I talked to the manager Jackie again today about what happened last night and told her that I am seriously concerned about my safety from your guard. She said she cannot have the guard fired because of only three incidents and that he was trying to do his job. I am not sure if his job is to harass the residents or make San Marbeya a safe place.
Seriously, how do you expect me to feel safe when I am harassed by your own security guard.
Prospective tenants: if you decided to make San Marbeya your home, you should seriously be concerned about your family's and your safety here.
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