I was just there tonight with 7 other friends. I have to agree that the food is good but the service is quite bad. This is a family runned business and they obviously know that people go back for the food instead of the service so they did slack off.
The lobster bisque is a must. It's creamy and thick with alot of lobster meat in it. I ordered the broiled version of the lobster which is pretty good. The combo is definetely worth the price.
We had to split the bill so each person can pay their own portion and I guess they were not so happy about the fact that we had to split the bill among 7 people.
Food is good not impressed by service. I use to always go back but maybe it's time to look at other options.