Selection / Product Inventory: Hard to beat even when compared with suppliers in other cities.
Service: If you're not someone they know, service can be surly or even aloof. It's like they know they are the biggest supplier in town and they don't have to put an emphasis on customer service.
Price: Locally they are very reasonably priced. But when compared to similar companies in other cities they are a bit on the high side.
They are NOT open on Saturdays so if you work 9-5 M-F, unless you get up really early Curtis is not really an option for you. It's why I'm giving them 2 stars. For many creative types who would buy from them, their hours make it very difficult. It's like they might as well not even exist.
This is a business that seriously needs real competition.