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| - I feel that I need to preface this review by stating that I've visited some pretty swanky restaurants in my day, or I'm going to come off and some kind of unrefined rube.
When it comes to Fleming's I felt that they amped up the ridiculous service and lost the idea behind a great restaurant. My wife took me here for my birthday which was very nice of her. She made a reservation and from that point on the hostess, server, and assistant manager all called us by name. OK, nice touch...whatever. Here's where it gets a little obnoxious, and bear in mind that I get it... There is something nice about being treated like an infant at a restaurant... (rolling eyes).
Upon entering the place, I counted 4 people that asked if we'd like our coats checked, ok thorough. Then we are escorted to the table and we are asked if we'd prefer a black napkin instead of white, really? Our server made it a point to refer to us by name during every encounter and at the end of the meal we got her card in case we'd like to request her next time.
Im not saying that any of this was unpleasant, but it's overdone... We got lobster tails and there was a guy who came over, referred to us by name and cut the meat from the shell. The manager came over twice to say hello and ask if everything was ok... OK ENOUGH!! Let me eat in peace!
My question is this, I'm trying to have a nice dinner with my wife and people are Constantly at our table! Do they really think we came to hang out with the staff? I realize that they are just doing their jobs but c'mon! if I wanted people running up to my table every few minutes, i'd eat with crazed children begging for tokens at Chuck E Cheese! (plus they have skee-ball)
The food was great, except that they cooked her steak wrong which is funny for such an overattentive staff. I think the manager apologized 13 times. To me, it's not a big deal but they were all running around apologizing. RELAX!
Water was filled, wine was great, bill was a little high but we knew that going in. Overall if you want a place to pamper you to death then you have it here. For me.. I can put my own napkin on my lap.
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