Good food. We go here or order delivery a couple of times a month because it's so close to our house. Counter staff never seem to be particularly interested in being friendly but if you can get past someone staring at you as a "greeting", and they don't seem to have anyone assigned to wiping down the tables during the lunch rush, but otherwise, the food is worth with your time.
If you need some direction on what to try, give the Smokey Mountain a go. I find it to be better without onion; may just be my own preference. A cup of tomato bisque soup compliments it nicely.
Delivery seems to be hit and miss. Had some problems with delivery orders being "forgot", but they'd comp my meal and deliver it a few minutes later, and neither myself nor the roommate has had our order "forgotten" in a couple of months now. Perhaps they've rectified whatever was causing that?