This should have been a 4 star experience, but some poor logic and customer service brought it to three. I've eaten here a handful of other times and they were all 4 or 5 star experiences.
This time I had the All American. It comes with one egg, one biscuit with gravy, one sausage, one bacon, home fries and toast.
Since it included a biscuit toast seemed redundant, so I looked on the a la carte menu and saw they charged the same for a side of toast as they do for one egg, seeing this when the rushed waiter came I ordered and asked if I could sub the toast for an extra egg since they were the same price. He said he'd have to check and came back and told me no. I said even though they are the same price on the menu? He said no substitutions unless I pay. So I paid for the extra egg and still got no toast. This is poor customer service. We also had to wait for silverware. They were busy, but that is no excuse. I will continue to go back and hope the experience and customer service is better next time.