Purchased a groupon for a down comforter to be cleaned. Not just a regular cleaning, but the 'dog ate a fish, avocado, aioli mustard and tomatoes on it sandwich, then proceeded to get sick on it immediately after' cleaning. I really had no hope for it. The customer service was awesome. The seamtress stitched a little hole that the dog made in all her excitement for an extra $10. The comforter looked brand new when i put it on my bed. I especially like that the cleaning is done onsite.