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  • OK, I decided to give this place a shot due to some food allergy issues for the B-day girl. First off, they were slow in response to my request and they wanted payment up front. Which, for a specialty shop i can understand. The issue I have is with the experience there after. I was scheduled for a Monday pickup, I said would 10 am be good, and they confirmed. When I got to the Bakery, which was a drive for me, it was closed. As in closed for the whole day for remodeling. I think you would know, as a manager or owner if the store will be closed on a certain day well ahead of schedule. On top of that, the phone number posted on the door was wrong (both ways) It was a 602-and below it a 480 number....which one? NONE, cause neither worked!! Matter of fact no combination of the numbers worked. nobody answered their business line either. Anyway, I left messages, and two emails. Finally one person called me back, and said I would get a refund....Over a month later, I'm still waiting. If you want to be treated like you are not valued as a paying customer, who never got the product, then by all means, go to Jewel's. They are good at dismissal. IF YOU THINK I AM COMPLAINING ABOUT $21.18 AND IT'S PETTY, I CHALLENGE YOU TO READ ALL THE NEGATIVE REVIEWS AND LOOK AT THE DATES...RECENT MANAGEMENT AND STAFF CAN BREAK A BUSINESS.
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