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  • Gotta be honest here. Please please please get better bartenders. The bartender handed us the menu with no real greeting or introduction of the awesome drinks and cool features you have to offer. No smile. No excitement. How can i be excited when your staff isn't? The other bartender chatted up with people who worked for the company instead of the customers. I want bartenders who get it. We were prepared to blow money, but the service was so mediocre. I ordered the peel and eat shrimp which was over cooked. I asked for lemons which she grabbed with her hands...hands all over my lemons. Have you ever even handled food before? She seemed to not know much at all about anything, or at least didn't express it. I received no wet naps or anything to clean my hands. At this point in the game Charlotte has numerous bars/restaurants so work on standing out aside from a "new concept". It takes more than a new concept to make an impact. It's the team you hire. It seems like this is always an area of opportunity for this place.
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