We used to be consistent customers. The food has always been pretty good though inconsistent in portion. Orders have often had items left out and sides often are not matched to the order. Yet, we hoped it was the result of growing and that the problems would iron themselves out.
Suddenly, the doors were closed every time we stopped. So, we gave up until recently. We were told it had new owners, so we've given it three more tries.
Tonight marks our last attempt to give our support to Southern Style Eatery.
Somehow, the person answering the phone believes she is doing us a favor by taking our order. I was hung up on once then told "It's alright" when I called back and said she must have accidentally hung up. She started taking my order then, suddenly, someone else took the phone, so I got to start all over. Her voice was deadpan and she seemed quite irritated. Not once did either of them say "thank you." In fact, she ended her side of the call with"alright."
We've overlooked a lot but rudeness will not cut it. Tonight was the third strike out. I suspect the doors will be closed again soon unless these two employees learn some people skills and appreciation for every customer that comes through their door.