| rev:text
| - Yesterday was my fifth visit to Copacabana. So now I feel I can write a fair review about the place.
The good.
Great atmosphere and decor. It's like having dinner at an all inclusive resort. Very friendly & attractive employees. (can't help but noticing it, trust me)
The food. Great variety of meats and excellent salad bar.
Great live music.
The bad? Or as I'll call it, what should be improved upon.
Cocktails a bit pricey for that part of town. Beer prices for bottles at pint prices.
One thing about eating out at one place is that if you go enough times you start to notice trends. Things like, how consistent are the staff in terms of helpfulness and friendliness, the quality of the food, levels of service ,etc. What became clear to me at Copacabana is that they have a plan for every table that gets filled. Pretty much once you are seated and have your first drinks, the BBQ comes to your table at a fast rate. "Morrocan chicken sir? Garlic steak sir?" It seems that they want to inundate you with the meats right off the bat, fill you up, get you out and turn over the table to the next group.
When we got there the place was maybe 25% full and slowly climbing so for the most part all tables were getting served at the same time. You'd see anywhere from 4-6 guys at a time moving around and serving. Then after a while, they'd all disappear for about 10-15 minutes. And when they come out they whizz by your table and pretty much forget you were there. Now I can imagine they're hitting up new customers like they did with us, but after five visits, I can say this is somewhat deliberate. I'd say their goal is to turn a table around in 90mins to two hours max, unless you're ordering a lot of drinks.
I can understand they're a business and are trying to maximize their profits but after five visits, I can honestly say I feel like I'm being pushed out the door. I like to take my time and relax when I'm having a meal. If I want to save time and shove food into my mouth I'll go grab a burger. When I sit down at a nice restaurant to eat I'm there to socialize more than I am to dine. I feel rushed at this place. Even when we turn over the card to the "blue" side to hold them off, they just ignore it, place the skewer on your table and ask "who wants some?" That there tells me they want to turn the table over quickly.
The value for the money is there. The meats are a little over seasoned at times, but you don;t have to take everything they bring.
If anyone from the restaurant reads the reviews here, my advice is simple.
1.) Have the carvers hold off if they see the blue sign. Don't try to stuff your guests to move them out quicker. Allow your guests more down time between servings.
2.) Ease back on the salt. Most cuts of meat do not need it at all.
3.)Lower the drink prices. Chances are more people will sit down longer and order more drinks.
In conclusion, by no means is this place a lost cause, but there is room for improvement. The value for the meal is very good as there is a lot of variety and the salad bar has a lot of fresh items to choose from. Most steak houses will run you at minimum $50/person with one drink so this place is on par or better due to the variety. This place can be a lot of fun, especially when the dancers show up.
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